Vitel SMS provides advanced marketing solutions, improving customer experiences through SMS, WhatsApp, and omnichannel marketing services. Boost your business communication and achieve measurable outcomes seamlessly.
Our Business Text Messaging Service enables you to engage with both large groups and individual contacts through Bulk SMS. Our Business texting service covers all your business texting needs.
Vitel SMS offers comprehensive messaging solutions to boost customer engagement and ROI.
With bulk SMS, send a single message to thousands instantly. This rapid delivery ensures your message reaches a vast audience within minutes, making it perfect for urgent updates and important notifications.
Save time and enhance efficiency with SMS campaigns. Schedule messages and manage your campaigns effortlessly to ensure timely and consistent communication with your audience.
Bulk SMS offers a cost-effective alternative to traditional marketing methods. It enables you to reach a wide audience at a fraction of the cost of conventional advertising, maximizing your budget while delivering impactful results.
Enjoy high open rates as SMS messages are often read within minutes of receipt, increasing the likelihood that your message will be seen and acted upon.
SMS provides a straightforward way to deliver concise and clear messages. Whether it's a promotional offer, appointment reminder, or important update, bulk SMS ensures your message is communicated effectively.
Reach thousands with a single click
Send essential business texts to a select few or thousands of contacts at once using our mass texting feature.
Boost sales with effective Online SMS campaigns
Send your text messages and track the success of your SMS marketing campaign by monitoring costs, delivery rates, and response rates through Automated text message service.
Schedule and deliver campaigns on time
Plan your text campaigns ahead and ensure timely delivery for optimal results and better response rates.
Personalize your messages
Enhance engagement and conversion rates by sending personalized business text messages.
Engage Your Audience with Multimedia Messages
Deliver impactful communications with images, videos, and audio. Our MMS feature lets you send rich content for a dynamic experience.
Personalize Your Multimedia Messages
Boost engagement by personalizing multimedia messages. Tailor content to individual interests and use segmentation and interactive elements to enhance response rates and connections.
Schedule and Deliver Multimedia Campaigns
Schedule and deliver multimedia campaigns to reach your audience at the ideal time. Automate content release to enhance engagement and streamline your campaign management.
Deliver instant solutions to customer inquiries:
Build trust and satisfaction by promptly addressing urgent questions and concerns as they arrive in your SMS chat inbox.
Manage multiple conversations simultaneously:
Manage multiple conversations simultaneously with ease. Our platform lets you track and respond to numerous interactions in real-time, improving efficiency and ensuring prompt, effective communication.
Create reusable templates for common replies:
Provide quick responses to repetitive support requests, resolve issues efficiently, and reduce response times with SMS templates.
Build your Campaign with smart import
Import contacts from a spreadsheet, organize them into marketing lists, and send personalized text messages and campaigns to your target audience.
Multiple Groups
Divide your audience into multiple groups based on specific criteria such as preferences, behaviors, or demographics. This segmentation enables you to create tailored communication strategies for each group, ensuring that your messages are more relevant and engaging.
Targeted Messaging
Send personalized messages to each group to enhance engagement and customer experience. By delivering content that resonates with the unique needs of each segment, you can boost your marketing efforts and increase overall customer satisfaction.
Add existing numbers
Quickly import all your existing business phone numbers with a single click using our smart import feature. This efficient tool saves time and ensures that all your numbers are readily available, allowing you to focus on what matters most—connecting with your audience.
Instant Number Ordering
Effortlessly order new business phone numbers directly from our platform. With this convenient feature, you can quickly acquire new numbers and start sending messages immediately, ensuring seamless communication and uninterrupted business growth.
Track SMS & MMS delivery and engagement
Obtain comprehensive analytics and live reports on your SMS & MMS campaigns, covering delivery and reply rates, performance, product usage, and more.
User Management Made Easy
Our platform allows administrators to efficiently manage sub-users and assign specific permissions, ensuring secure and streamlined access. With flexible user management controls, you can easily tailor access levels to match each user’s role, enhancing both security and productivity.
Reach thousands with a single click
Send essential business texts to a select few or thousands of contacts at once using our mass texting feature.
Boost sales with effective Online SMS campaigns
Send your text messages and track the success of your SMS marketing campaign by monitoring costs, delivery rates, and response rates through Automated text message service.
Schedule and deliver campaigns on time
Plan your text campaigns ahead and ensure timely delivery for optimal results and better response rates.
Personalize your messages
Enhance engagement and conversion rates by sending personalized business text messages.
Engage Your Audience with Multimedia Messages
Deliver impactful communications with images, videos, and audio. Our MMS feature lets you send rich content for a dynamic experience.
Personalize Your Multimedia Messages
Boost engagement by personalizing multimedia messages. Tailor content to individual interests and use segmentation and interactive elements to enhance response rates and connections.
Schedule and Deliver Multimedia Campaigns
Schedule and deliver multimedia campaigns to reach your audience at the ideal time. Automate content release to enhance engagement and streamline your campaign management.
Deliver instant solutions to customer inquiries:
Build trust and satisfaction by promptly addressing urgent questions and concerns as they arrive in your SMS chat inbox.
Manage multiple conversations simultaneously:
Manage multiple conversations simultaneously with ease. Our platform lets you track and respond to numerous interactions in real-time, improving efficiency and ensuring prompt, effective communication.
Create reusable templates for common replies:
Provide quick responses to repetitive support requests, resolve issues efficiently, and reduce response times with SMS templates.
Build your Campaign with smart import
Import contacts from a spreadsheet, organize them into marketing lists, and send personalized text messages and campaigns to your target audience.
Multiple Groups
Divide your audience into multiple groups based on specific criteria such as preferences, behaviors, or demographics. This segmentation enables you to create tailored communication strategies for each group, ensuring that your messages are more relevant and engaging.
Targeted Messaging
Send personalized messages to each group to enhance engagement and customer experience. By delivering content that resonates with the unique needs of each segment, you can boost your marketing efforts and increase overall customer satisfaction.
Add existing numbers
Quickly import all your existing business phone numbers with a single click using our smart import feature. This efficient tool saves time and ensures that all your numbers are readily available, allowing you to focus on what matters most—connecting with your audience.
Instant Number Ordering
Effortlessly order new business phone numbers directly from our platform. With this convenient feature, you can quickly acquire new numbers and start sending messages immediately, ensuring seamless communication and uninterrupted business growth.
Track SMS & MMS delivery and engagement
Obtain comprehensive analytics and live reports on your SMS & MMS campaigns, covering delivery and reply rates, performance, product usage, and more.
User Management Made Easy
Our platform allows administrators to efficiently manage sub-users and assign specific permissions, ensuring secure and streamlined access. With flexible user management controls, you can easily tailor access levels to match each user’s role, enhancing both security and productivity.
Uncover how our business text messaging platform can transform communication, boost SMS
marketing, and
enhance customer service with interactive two-way texting
Impress Customers with Instant Support
SMS chat offers a seamless way to stay connected with customers on the move. Quickly address their questions and foster long-lasting relationships through real-time two-way texting
Seamlessly Integrate SMS with Your Support Channels
Connect Vitel SMS to your helpdesk ticketing system or other essential apps using API, or Zapier for a cohesive, multi-channel support experience.
Gather Insightful Feedback with SMS Surveys
Enhance your offerings by deploying SMS surveys after key interactions such as purchases, customer service exchanges, events, or promotions, capturing valuable feedback directly from your audience.
Share exclusive promotions and discounts
Witness your customers getting surprised as they receive personalized deals with custom links, coupons, or discount codes.
Announce Product Launches
Generate excitement for new products or services by notifying your subscriber list through SMS campaigns before the official launch, giving them a chance to be among the first to explore and purchase.
Increase Sales with Cart Abandonment Reminders
Remind customers who have added items to their cart but haven't completed the purchase, with targeted reminders or incentives to encourage them to finalize their transaction and enhance conversion rates.
Reduce no-shows and fill last-minute openings
Missed appointments are both inconvenient and costly. To prevent that from happening, send a friendly reminder text message to clients a few days, hours, or minutes before their scheduled appointment.
Schedule recurring service appointments with ease
Inform clients about their scheduled service slots, whether for car maintenance, house cleaning, or repair work. Timely reminders help clients to prepare, ensuring smoother service execution for both parties.
Send reminders for upcoming doctor’s appointments
Enhance patient engagement by allowing patients to confirm, reschedule, or cancel their appointments with a simple text message. Keep your scheduling smooth and allow clients to manage appointments on the go.
Promote Upcoming Events & Send Invitations
Engage attendees with personalized invitations for events, seminars, or workshops and allow them to RSVP directly via text. Adding a personal touch boosts engagement and increases event attendance.
Alert Attendees of Last-Minute Changes
Keep attendees informed about any sudden changes to the venue, timing, or guest speakers. Real-time updates enhance the experience and minimize confusion.
Coordinate Staff During Events
Use SMS to streamline event coordination, ensuring quick communication, reducing potential chaos, and contributing to the overall success and smooth operation of the event.
Enhance Awareness with Emergency Alerts
Quickly notify people of the need to evacuate due to hazards like fires or other emergencies. Provide essential safety measures and evacuation routes to ensure an organized and efficient response.
Update Customers with Package Delivery Notifications
Keep recipients informed about their deliveries with real-time tracking links, estimated arrival times, potential delays, and courier information, enhancing clarity and anticipation.
Boost Sales with Subscription & Payment Reminders
Alert customers about upcoming renewals and bills. Include a brief itemized summary, payment due dates, or confirmations to ensure transparency and reduce payment-related queries.
Uncover how our business text messaging platform can transform communication, boost SMS marketing, and enhance customer service with interactive two-way texting
Impress Customers with Instant Support
SMS chat offers a seamless way to stay connected with customers on the move. Quickly address their questions and foster long-lasting relationships through real-time two-way texting
Seamlessly Integrate SMS with Your Support Channels
Connect Vitel SMS to your helpdesk ticketing system or other essential apps using API, or Zapier for a cohesive, multi-channel support experience.
Gather Insightful Feedback with SMS Surveys
Enhance your offerings by deploying SMS surveys after key interactions such as purchases, customer service exchanges, events, or promotions, capturing valuable feedback directly from your audience.
Share exclusive promotions and discounts
Witness your customers getting surprised as they receive personalized deals with custom links, coupons, or discount codes.
Announce Product Launches
Generate excitement for new products or services by notifying your subscriber list through SMS campaigns before the official launch, giving them a chance to be among the first to explore and purchase.
Increase Sales with Cart Abandonment Reminders
Remind customers who have added items to their cart but haven't completed the purchase, with targeted reminders or incentives to encourage them to finalize their transaction and enhance conversion rates.
Reduce no-shows and fill last-minute openings
Missed appointments are both inconvenient and costly. To prevent that from happening, send a friendly reminder text message to clients a few days, hours, or minutes before their scheduled appointment.
Schedule recurring service appointments with ease
Inform clients about their scheduled service slots, whether for car maintenance, house cleaning, or repair work. Timely reminders help clients to prepare, ensuring smoother service execution for both parties.
Send reminders for upcoming doctor’s appointments
Enhance patient engagement by allowing patients to confirm, reschedule, or cancel their appointments with a simple text message. Keep your scheduling smooth and allow clients to manage appointments on the go.
Promote Upcoming Events & Send Invitations
Engage attendees with personalized invitations for events, seminars, or workshops and allow them to RSVP directly via text. Adding a personal touch boosts engagement and increases event attendance.
Alert Attendees of Last-Minute Changes
Keep attendees informed about any sudden changes to the venue, timing, or guest speakers. Real-time updates enhance the experience and minimize confusion.
Coordinate Staff During Events
Use SMS to streamline event coordination, ensuring quick communication, reducing potential chaos, and contributing to the overall success and smooth operation of the event.
Enhance Awareness with Emergency Alerts
Quickly notify people of the need to evacuate due to hazards like fires or other emergencies. Provide essential safety measures and evacuation routes to ensure an organized and efficient response.
Update Customers with Package Delivery Notifications
Keep recipients informed about their deliveries with real-time tracking links, estimated arrival times, potential delays, and courier information, enhancing clarity and anticipation.
Boost Sales with Subscription & Payment Reminders
Alert customers about upcoming renewals and bills. Include a brief itemized summary, payment due dates, or confirmations to ensure transparency and reduce payment-related queries.
Need a simple contact sync or complex automation? Our developers manage it all, no coding is required. Experience easy integrations to improve your marketing efforts.