Vitel SMS provides advanced marketing solutions, improving customer experiences through SMS, WhatsApp, and omnichannel marketing services. Boost your business communication and achieve measurable outcomes seamlessly.
Vitel SMS provides advanced marketing solutions, improving customer experiences through SMS, WhatsApp, and omnichannel marketing services. Boost your business communication and achieve measurable outcomes seamlessly.
Thank you for choosing Vitel SMS. Your privacy is a top priority for us. Please review the following statement to understand how we collect, use, and protect your information.
Vitel SMS (referred to as “the Company,” “we,” “our,” or “us”) offers messaging software-as-a-service solutions to enable businesses to manage user communications effectively. This Privacy Policy outlines how we handle your information while using Vitel SMS services. By accessing or registering with Vitel SMS, you agree to the terms of this Privacy Policy. If you do not agree, your access to our services may be restricted. When you submit your information, you agree to the terms outlined here.
This Privacy Policy is compliant with the Information Technology Act, 2000 (as amended), and follows the guidelines for publishing privacy policies under the Information Technology (Intermediaries Guidelines) Rules, 2011.
We will handle your personal information according to applicable laws. This Privacy Policy may be updated periodically, and we will inform you of significant changes. Continued use of our services after updates signifies your acceptance.
"Personal Information" includes any data that can identify you, such as name, age, gender, contact details, business information, and other relevant details.
We collect your personal information to:
We may share your information with affiliates or third parties as necessary to deliver our services or comply with legal obligations. For marketing purposes, you can opt out by contacting us at sales@vitelsms.com
We collect non-personal information, such as system diagnostics, which helps improve our services. This information, combined with personal data, will be treated as personal information.
When using WhatsApp services via Vitel SMS, all data will be stored on Meta's Cloud API, which is hosted in North America and the EU. Data localization is not available for WhatsApp messaging.
Vitel SMS may collect location data to enhance service functionality. Cookies may be placed on your device for improved user experience.
Our platform may link to third-party websites or services, governed by their own privacy policies. We are not responsible for these third-party practices.
You are responsible for keeping your information up to date. You may request corrections or deletion of your information but note that doing so may affect your use of certain features.
We may process personal and usage-related information with our affiliates and third parties for legitimate business purposes unless you opt out.
Vitel SMS is not responsible for indirect, incidental, or consequential damages arising from data loss or inability to access our services.
If you have any concerns or feedback regarding your personal information, please contact us:
New Jersey 295 Durham Avenue, Suite D, South Plainfiled, NJ – 07080
Email: sales@vitelsms.com
Phone: 855-558-4835