Messaging Analytics

Explore Vitel SMS Messaging Insights

Utilize Messaging Insights to examine the messaging in your application, locate and fix problems, improve delivery, and discover opportunities to increase user engagement.

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Messaging Analytics
Messaging Analytics
OTP Conversion

Use reports to see your data visually

The four primary reports from Messaging Insights provide detailed information on many elements of message delivery:

  • Overview

    This report displays a high-level view of your outgoing and incoming messages.

  • Delivery & Errors

    This study includes three in-depth analyses of deliverability-related aspects to aid in problem-solving.

  • Responses

    This page offers many methods for visualising and filtering the incoming messages from your end users.

  • OTP Conversion

    This report compiles and displays the data you supplied to Twilio regarding successful OTP messages.

Dispatch & Errors report

When should I use it?

Use the three views in this report to identify patterns in delivery status, error code, and message rates of undelivered or failed messages. Once you’ve identified the patterns that affect message deliverability, you can find the most prevalent error codes, look at individual messages to see what is happening at a granular level, and go straight to the docs.